Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Shipping and billing addresses
• Payment information (processed securely by our payment providers)
• Order history and preferences
• Communications with our customer service team

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Improve our products and services
• Send promotional emails (with your consent)
• To comply with accounting or tax laws
• Prevent fraud and enhance security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business (such as payment processors and shipping companies), but only to the extent necessary to provide these services.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Controller

Meili AS

Hunnsvegen 3, 2821 Gjøvik, Norway

Organization Number: 931691163MVA

Email: support@meili.no

7. Data Retention

We retain your data only as long as necessary:

• Technical Data: Up to 24 months (for analytics)
• Order Data: 5 years (to comply with accounting laws)
• Request deletion of your information
• Marketing Data: Until you withdraw consent

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

9. Children's Privacy

Our services are not directed at individuals under 16. If we inadvertently collect data from a minor, we will delete it upon notification.

10. Updates to This Policy

We may update this policy periodically. Changes will be posted on our website, and material updates will be communicated via email.

11. Complaints

If you have concerns about our data practices, contact:

Meili AS at support@meili.no.

The Norwegian Data Protection Authority (Datatilsynet): https://www.datatilsynet.no.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.